Optimum Customer Service

The finest customer service is definitely a priority at S. Bravo Systems. The company once received a letter from a customer located in the California high desert area (approximately 120 miles from Bravo's headquarters) whose installer had over tightened a shear valve's impact nut, causing the valve to shear off. It was late Friday afternoon and the customer's supplier could not locate another shear valve that late in the day. The customer telephoned Bravo and was informed that the valve was in stock and arrangements were made for him to meet someone from Bravo at a location approximately half-way for both of them. To the customer's astonishment, the replacement shear valve was hand delivered to him by none other than Sergio Bravo! The customer was amazed by such a display of customer service that goes above and beyond the norm. To Sergio, it was simply the right thing to do. Period.

Responsive Engineering/Design Professionals

The Bravo company motto, "If We Don't Have It, We'll Make It" began with Sergio Bravo. This is not only a Bravo motto but the mind-set of the entire company. Today, he is still concerned about the safety of petroleum workers and the public. He continues to consult with major oil engineers, fire and regulatory personnel, contractors and service station operators; keeping abreast of their needs while determining the solutions they seek through Bravo products and innovations.

Sergio has not forgotten the vision that led him to form his own petroleum equipment company, nor the joys of numerous successes as the country's leading innovator of reliable, affordable secondary containment products for the petroleum industry. He has not forgotten the importance of keeping in close contact with the people who purchase his products. That is why is is not unusual for Sergio Bravo to be at a site during an installation, workshop or anywhere else he is needed. Sergio loves the challenge of problem solving. He does not rest until he finds the solution to a problem, even if that involves making or modifying equipment for a customer. That is how the majority of Bravo products have entered the marketplace, and the preeminent reason for their success.

Bravo's engineering/design professionals fully understand your engineering needs. If a part that you need does not exist, they have the resources and expertise to create it for you. Their troubleshooting successes are renown in the petroleum industry. For engineering or design inquiries, please direct e-mail to: design@sbravo.com